Terms of Service

These Terms of Service ("Terms") govern your access to and use of Repvia's websites, mobile applications, coach portal, marketplace, and related products, features, and services (collectively, the "Services").

By creating an account, accessing, purchasing through, selling through, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use the Services.

You must be at least 13 years old to use Repvia.

If you are under the age of majority where you live, your use of the Services may require the consent or supervision of a parent or legal guardian. By permitting a minor to use Repvia, a parent or legal guardian accepts responsibility for the minor's use of the Services to the extent permitted by applicable law.

If you use Repvia on behalf of a business, team, organisation, or other entity, you represent that you have authority to act on behalf of that entity.

Certain features, including selling products or services or receiving payments, may be restricted to users who are legally capable of entering into the applicable transactions.

You agree to provide accurate and current information and to keep your account information reasonably up to date.

You are responsible for maintaining the security of your account and authentication credentials and for activity conducted through your account.

You must promptly notify Repvia if you believe your account has been accessed or used without authorisation.

You may not sell, transfer, or provide access to your account to another person without our permission.

We may require identity, email, payment, or other verification before allowing access to certain features.

Repvia provides technology that allows coaches and athletes to communicate, manage training, track workouts, and purchase or provide coaching-related products and services.

Unless expressly stated otherwise, coaches using Repvia are independent users of the platform and are not employees, agents, partners, representatives, or contractors of Repvia.

Repvia does not employ, supervise, certify, endorse, or guarantee any coach solely because that coach uses the Services.

Coaches are responsible for the coaching, programming, advice, communications, products, and services they provide to athletes.

Athletes are responsible for evaluating whether a coach, program, exercise, or other service is appropriate for them.

Any agreement regarding coaching services between a coach and athlete is primarily between those users, subject to these Terms and any applicable Repvia marketplace or payment rules.

Repvia may allow coaches or other authorised users ("Sellers") to offer subscriptions, coaching services, training programs, digital products, or other products and services ("Products").

Sellers are responsible for ensuring that their Products, descriptions, pricing, representations, and services are accurate, lawful, and consistent with these Terms.

Repvia may review, approve, reject, remove, restrict, or require modifications to marketplace listings at our discretion where reasonably necessary to operate or protect the Services.

Approval of a Product or Seller does not constitute an endorsement or guarantee by Repvia regarding its quality, effectiveness, safety, legality, or suitability.

Unless otherwise expressly stated, the Seller is responsible for delivering the Product or service purchased by the athlete.

Certain Services require payment.

Payments may be processed through third-party payment processors. By making or receiving payments through Repvia, you agree to comply with applicable terms imposed by those payment providers.

Repvia may charge platform fees, transaction fees, processing fees, commissions, or other fees associated with transactions conducted through the Services. Applicable fees will be disclosed to the relevant user through the Services or through a separate agreement.

Fees may cover payment processing, transaction costs, infrastructure, platform operation, support, security, and other costs associated with providing the Services.

Unless otherwise stated, applicable taxes may be added to amounts charged or deducted as required by law.

Repvia may change its fees prospectively. Where required, affected users will receive notice before materially different fees apply to future transactions.

Some Products and Services are offered on a recurring subscription basis.

By purchasing a recurring subscription, you authorise the applicable payment method to be charged at the stated billing interval until the subscription is cancelled.

The price and billing frequency will be presented before purchase.

You may cancel a subscription using the cancellation options provided through Repvia or the applicable billing service. Unless otherwise required by law or stated at purchase, cancellation takes effect at the end of the current paid billing period and does not automatically provide a refund for amounts already charged.

Deleting the Repvia application from a device does not necessarily cancel an active subscription.

Refund eligibility may depend on the Product, circumstances of the transaction, Seller policies, Repvia policies, and applicable law.

Repvia may issue, facilitate, deny, or require refunds where appropriate or legally required.

Users should contact Repvia or the applicable Seller regarding transaction problems before initiating a payment dispute where reasonably practicable.

Fraudulent, abusive, or intentionally misleading chargebacks or payment disputes may result in account restrictions or suspension.

Nothing in these Terms limits refund, cancellation, chargeback, or other consumer rights that cannot legally be excluded.

"User Content" includes information and material submitted, uploaded, created, transmitted, or shared through the Services, including messages, images, videos, profile information, workout information, programs, comments, marketplace content, and other materials.

You retain ownership of your User Content.

By providing User Content through Repvia, you grant Repvia a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit, display, modify as technically necessary, and otherwise use that content to operate, secure, maintain, improve, and provide the Services.

This licence allows us, for example, to store an uploaded image, process a video into different formats, deliver a message to its recipient, generate thumbnails, moderate content, maintain backups, and display content to users you have chosen to share it with.

You represent that you have the rights necessary to submit your User Content and permit Repvia to process it as described in these Terms.

You remain responsible for your User Content.

Repvia may provide direct messages, team chats, group conversations, comments, reactions, media sharing, or similar communication features.

Users must not use these features to harass, threaten, exploit, defraud, impersonate, or unlawfully harm another person.

Messages and other communications may be processed by automated systems and service providers for delivery, security, abuse prevention, and content moderation.

Repvia does not guarantee that messages or other communications will be delivered, retained indefinitely, or available at all times.

You may not use the Services to:

• Violate applicable law or another person's legal rights.
• Upload, distribute, request, promote, or facilitate illegal content.
• Harass, threaten, stalk, abuse, exploit, or intimidate another person.
• Upload or distribute content that sexually exploits or endangers minors.
• Promote or facilitate fraud, scams, or deceptive activity.
• Impersonate another person or misrepresent your identity or affiliation.
• Upload malware, malicious code, or other material intended to compromise systems or users.
• Attempt to gain unauthorised access to accounts, systems, networks, or data.
• Circumvent security, moderation, access controls, rate limits, or other protective measures.
• Scrape, crawl, harvest, or systematically collect information from Repvia without our written authorisation.
• Interfere with or materially disrupt the operation of the Services.
• Use another user's personal information for unauthorised purposes.
• Infringe copyrights, trademarks, privacy rights, publicity rights, or other intellectual property or proprietary rights.
• Use the Services in a manner that creates unreasonable risk, liability, or harm to Repvia or its users.

We may investigate suspected violations and take appropriate action.

Repvia may, but is not obligated to, monitor, review, analyse, restrict, reject, remove, or disable access to User Content where reasonably necessary to operate and protect the Services.

We may use automated technologies, including artificial intelligence, as well as third-party moderation services and human review where appropriate.

Automated moderation systems are not perfect and may incorrectly classify content.

We may restrict uploads, remove content, limit functionality, suspend accounts, or take other action based on suspected violations of these Terms, our policies, applicable law, or risks to users or the Services.

Users may contact Repvia if they believe moderation action was taken incorrectly.

Repvia is a technology platform and does not provide medical advice, diagnosis, treatment, physical therapy, or emergency medical services.

Workout programs, exercises, coaching advice, nutrition information, and other fitness-related information available through Repvia may be created or provided by independent coaches or other users and should not be treated as medical advice from Repvia.

Exercise and physical activity involve inherent risks, including the risk of serious injury.

You are responsible for determining whether an activity is appropriate for you and should consult an appropriate qualified healthcare professional when necessary, particularly before beginning a new exercise program if you have health concerns, injuries, symptoms, or medical conditions.

If you experience symptoms requiring urgent medical attention, seek appropriate medical care rather than relying on Repvia.

To the extent permitted by applicable law, Repvia is not responsible for injuries, health consequences, or damages resulting from coaching or fitness advice independently provided by users of the Services.

Coaches using Repvia are responsible for their professional conduct and the services they provide.

Coaches must not make false or misleading claims about qualifications, experience, results, products, or services.

Where a licence, certification, registration, insurance, consent, disclosure, or other legal requirement applies to a coach's activities, the coach is responsible for satisfying that requirement.

Repvia does not guarantee that information supplied by a coach regarding qualifications or credentials is accurate unless Repvia expressly states that the information has been independently verified.

The Repvia platform, including its software, design, branding, logos, interfaces, graphics, and other materials created by or for Repvia, is owned by Repvia or its licensors and is protected by applicable intellectual property laws.

These Terms do not transfer ownership of Repvia intellectual property to you.

Subject to these Terms, Repvia grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended purposes.

You may not copy, modify, reverse engineer, distribute, sell, sublicense, or commercially exploit Repvia's software or proprietary materials except where expressly authorised by us or permitted by applicable law.

If you believe content available through Repvia infringes your intellectual property rights, you may contact us with sufficient information to identify the content and explain your claim.

We may remove or restrict allegedly infringing content and may take action against accounts that repeatedly violate intellectual property rights.

Repvia relies on and may integrate with third-party services, including payment processors, hosting providers, content delivery networks, analytics services, notification providers, and other infrastructure providers.

Repvia is not responsible for outages, failures, actions, or independent practices of third-party services outside our reasonable control.

Your use of certain third-party services may also be governed by their own terms and privacy policies.

We may add, modify, suspend, restrict, or discontinue features of the Services.

We do not guarantee that Repvia or any particular feature will always be available, uninterrupted, secure, or error-free.

Maintenance, technical failures, security incidents, third-party failures, or circumstances outside our reasonable control may temporarily affect availability.

You may stop using Repvia and may request or initiate account deletion using the options provided through the Services.

We may restrict, suspend, or terminate access to some or all of the Services where we reasonably believe that:

• These Terms have been violated.
• An account presents a security, fraud, legal, or safety risk.
• Payment obligations have not been satisfied.
• Continued access could harm Repvia, another user, or a third party.
• We are required to do so by law.
• The account has been used for serious or repeated abuse.

Where appropriate and legally required, we may provide notice or an opportunity to address the issue.

Provisions that by their nature should survive termination, including provisions relating to intellectual property, payment obligations, disclaimers, limitations of liability, and disputes, will survive termination.

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

Repvia does not guarantee that the Services will be uninterrupted, error-free, completely secure, or suitable for every user's particular needs.

Repvia does not guarantee the quality, safety, effectiveness, accuracy, availability, or results of coaching, programs, products, advice, or other content provided by independent users or Sellers.

Nothing in these Terms excludes warranties, guarantees, or other rights that cannot legally be excluded.

To the fullest extent permitted by applicable law, Repvia and its directors, officers, employees, affiliates, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities arising from or relating to the Services.

To the fullest extent permitted by applicable law, Repvia's aggregate liability arising from or relating to the Services or these Terms will not exceed the greater of:

1. the amount you paid directly to Repvia during the twelve months immediately preceding the event giving rise to the claim; or
2. CAD $100.

These limitations do not apply where liability cannot legally be limited or excluded.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Repvia and its directors, officers, employees, affiliates, and agents from third-party claims, liabilities, damages, losses, and reasonable costs arising from your User Content, your Products or coaching services, your violation of these Terms, your violation of applicable law, or your infringement of another person's rights.

Our collection and handling of personal information is described in our Privacy Policy.

By using the Services, you acknowledge that information will be handled as described in that policy.

These Terms and your use of the Services are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

Subject to any rights or jurisdictions that cannot legally be waived, disputes relating to these Terms or the Services will be brought before the courts of competent jurisdiction in Quebec, Canada.

Nothing in these Terms limits rights available to consumers under mandatory applicable consumer protection laws.

We may update these Terms from time to time to reflect changes to the Services, our business, applicable law, or our policies.

When we update these Terms, we will update the "Last Updated" date.

For material changes, we may provide additional notice through the Services, by email, or through another reasonable method where appropriate or required by law.

Where applicable law requires consent to a change, we will obtain that consent.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.

You may not assign or transfer your rights or obligations under these Terms without our consent. Repvia may assign these Terms in connection with a merger, acquisition, corporate reorganisation, sale of assets, or similar transaction, subject to applicable law.

These Terms, together with any additional terms or policies expressly incorporated into them, constitute the agreement between you and Repvia regarding your use of the Services.

Questions regarding these Terms may be sent to: